A recent and a very simple example to understand the issue – A laptop was to be delivered to a remote location customer. Repairing cost a few dollars and delivery cost to that location – double than the repair cost. The laptop was brought in the repair center. It was repaired by one of the...
from Quality Assurance and Project Management http://itknowledgeexchange.techtarget.com/quality-assurance/how-much-does-quality-assurance-cost/
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